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XT.COM Announcement on Upgrading Withdrawal Quota and Rules

XT.COM Team
  • Updated

Dear XTers,

 

To enhance the security and trading experience of our users, XT.COM has established corresponding requirements for different withdrawal scenarios. Users should understand and accept these rules prior to complying with the following withdrawal rules:
 
 
1. Single withdrawal rules
  • If users want to deposit ≥ 10,000 USDT in a single transaction and are using a new withdrawal or IP address, they need to complete primary KYC verification.
  • If users want to deposit more than 30,000 USDT in a single transaction, they need to complete primary KYC verification.


2. Single-day withdrawal rules

  • If users want to withdraw more than 70,000 USDT in a single day and are using a new withdrawal or IP address, they need to complete advanced KYC verification/video authentication.
  • If users want to withdraw more than 200,000 USDT in a single day, they need to complete advanced KYC verification/video authentication.


3. Withdrawal rules for risk control

When the risk control system detects abnormal activities in user accounts, their withdrawal service may be suspended. During this period, users need to provide relevant verification information and wait patiently until the risk control is lifted before they can withdraw. Abnormal activities include:

  • Engaging in clustered behavior (including but not limited to registering/logging in with the same IP address or device, withdrawing/depositing with the same wallet, etc.), which requires users to complete advanced KYC verification/video authentication.
  • Having a large number of internal transfers with related accounts, which requires users to complete advanced KYC verification/video authentication.
  • Being linked to other risky accounts, which requires users to complete advanced KYC verification/video authentication.
  • Having funds that are exposed to other risks, which requires users to complete advanced KYC verification/video authentication.
  • Triggering risk control for any reason, which requires users to complete advanced KYC verification/video authentication.


4. Withdrawal rules for account security

  • If users perform any security verification actions (including but not limited to changing their login/security password, resetting their phone number/email/google verification code, etc.), their withdrawal and P2P selling features will be temporarily disabled for 24 hours. They will be automatically reactivated after 24 hours.
  • If users use XT.COM services in countries or regions that are prohibited, they need to complete primary KYC verification/advanced KYC verification/video authentication.


5. Anti-money laundering

To combat money laundering on the platform and minimize the risk of bank account freezing and asset loss, and to provide a safe and secure trading environment for our users, please follow these rules:

  • If users want to deposit more than 5,000 USDT in a single day and they have not made any transactions or financial operations on the platform, they need to complete primary KYC verification.
  • If users transfer funds via P2P, third-party payment or other channels, they can only withdraw them after 24 hours.


Note: Users can go to the real-name verification page to check their current withdrawal limit and the digital currency withdrawal page to check the daily withdrawal limit for each currency.


For more information on how to withdraw, please refer to the following articles:

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