Content of this article:
- How to perform "deposit acceleration" on the web platform?
- How to perform "deposit acceleration" on the app platform?
To enhance the trading experience for platform users and reduce issues caused by blockchain congestion leading to prolonged deposit times, XT has introduced the "Deposit Acceleration" feature. When facing slow deposit crediting, long delays, or no deposit record, users can use the "Deposit Acceleration" function for self-service acceleration.
How to operate on the Web version:
Method 1:
- Log in to your XT account, click on "Funds" - "Spot Account" - "Deposit" to enter the deposit page.
- Take BTC as an example, select the currency name and transfer network. Click the "Apply for Deposit Acceleration" button on the right side of the current page.
- Enter the currency, transfer network, and TXID information as required by the page. After ensuring the information is correct, click [Confirm]. Submit and wait patiently.
Method 2:
Enter the "deposit acceleration" page by clicking here and patiently wait after submitting the required information according to the relevant prompts.
How to operate on the APP version:
- Log into your XT account, and click on [Deposit].
- Search for currency, taking BTC as an example. After selecting the network name, enter the deposit page.
- Click the "Question Mark" button in the upper right corner of the current page to enter the "FAQ" page. Then click the [Apply for Deposit Acceleration] button at the bottom of the page.
- Enter the currency, transfer network, and TXID information as required by the page. After confirming the accuracy, click "Confirm". Submit and wait patiently.