Due to the technical upgrade and maintenance of XT Exchange, some spot transactions and a few funds displayed abnormally, which had a negative impact on your trading in the short term. We are sorry for the inconvenience brought.
To ensure the safety of user funds and the normal conduct of transactions, XT.com Team has rolled back some spot transactions from 15:30 to 16:30 on December 5, 2020 (UTC+8), causing that some users have restricted the use of their accounts due to abnormal funds. Now, the restrictions have been lifted and related functions can be available.
For the victims caused by this upgrade, XT will compensate them in full.
To thank your continued support and trust in XT, we will launch various events to show our gratitude later. Please follow XT.com’s announcement.
December 6, 2020