Account Management
- How to find my User ID (UID)?
- How to create a sub-account?
- Sub-Account FAQs
- How to switch between multiple XT accounts? Website Guide
- How to switch between multiple XT accounts? Mobile App Guide
- How to change my nickname and avatar on XT? Website Guide
Account Security
- How to change my XT account password? Website Guide
- How to change my XT account password? Mobile App Guide
- How to reset my XT account password? Website Guide
- How to reset my XT account password? Mobile App Guide
- How to enable Google Authenticator for my XT account? Website Guide
- How to enable Google Authenticator for my XT account? Mobile App Guide
Account Access & Recovery
- Why can't I receive email verification codes?
- Why can't I receive SMS verification codes?
- How to solve Google Authenticator code error?
- How to reset security items when multiple security items are lost? Website Guide
- How to reset security items when multiple security items are lost? Mobile App Guide
- How to recover my XT account after losing access? Website Guide