Account Registration and Verification
- How to Reset Identity Verification?
- How to register on XT?
- How to Download the XT App on Android Phones and Common Issues
- How to Register for and Obtain an Apple ID?
- How to Install the XT App via the App Store
- How to complete KYC verification
Account Functions and 2FA
- How to Set up Google Verification Code
- How to set up or reset Two Factor Authentication (2FA)
- How to Unbind 2FA
- How to reset Login Password
- How to Reset Phone Number and Email
- How to create passkeys for your XT account
Deposit and withdrawal issues
- Deposits with Missing or Wrong Memo/Tag
- Withdrawal Limit Guide
- What is deposit/withdrawal confirmation?
- How to Deposit Cryptos to Your XT Account (WEB & APP)
- Why Hasn’t My Deposit Been Credited?
- Frequently Asked Questions regarding Incorrect Deposits
How to Fiat/P2P deposit
- How to Buy USDT with a Bank Card on XT.com
- How to Buy Crypto with Fiat Currency
- How to Cancel Your XT P2P Merchant Verification
- KRW Fiat Deposit Guide
- How to add new payment methods to C2C
- How to Buy Cryptocurrency on XT App
Security Instruction
- How To Set Up Anti-Phishing Code
- What are the types of internet fraud and how do I stay vigilant?
- How to secure your XT account
- My account has been frozen due to risk control, what should I do?
- Warning on Online Fraud and Telephone Scams
- XT's Risk Warning on Preventing Phishing Websites
Others
- XT Card: Benefits and Tier Structure
- XT Card：Invite Friends Rules
- Understanding the Order Book and Order Depth
- Troubleshooting Network Issues
- What is a sub-account? How do I create a sub-account?
- How to export transaction & deposit/withdrawal history for tax reporting
User Agreement
- Official Statement Regarding Suspected Unauthorized Sales of XT.com Source Code and Fraud Prevention
- XT.COM Announcement on Access Restrictions for Singapore IP Addresses
- XT.COM Special Treatment (ST) Label Management Rules
- 《Regulations on Handling Abnormal Trading Behavior》
- KOL Cooperation Terms
- AML/KYC Policies and Procedures of XT.com - Version 3